How do online shopping and food delivery services influence humans’ life?
Along with the development of technology, the delivery service changed human lifestyles significantly. First, the growing number of online shops dramatically transformed customers’ purchasing behaviour from physical sites to virtual websites one decade ago. People found out that this advanced approach enabled them to save time and energy whenever they were available. Such a method, online-shopping, also allows them to quickly and conveniently compare various merchandise at the same time.
Second, in recent years, food delivery went viral, especially in this pandemic. Almost everyone has at least one experience of buying a meal via apps. It is easy and convenient to access, particularly for remote workers or pupils. This service offers them an excellent solution to save their time on work or study. The digital service also creates a new type of work format on the delivery market, offering plenty of labourers and drivers opportunities.
However, technology, generally speaking, cuts both ways to humankind. Many individuals are addicted to using both online shopping and food delivery service daily. They buy nearly every meal through these platforms, including Uber-eats, Food Panda, and other related tools, which cause them to walk outdoors and interact with a real person rarely. These residents are getting lazy and becoming couch potatoes, which might bring their health negative impacts.
Everything boils down to the UX. How could artificial intelligence (AI) improve people’s lives efficiently and effectively? How can human beings leverage these products? These questions will be an inseparable topic of revolutionary techniques and well-considered user experience in the future.
